Terms and Conditions dian4d – Complete Platform Usage Guide

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("User" or "Player") and dian4d ("Platform", "we", "us"). This Agreement governs your use of the dian4d website, mobile app, software, and all related services provided by our platform.

By accessing the dian4d website, creating an account, making a deposit, or participating in any game or betting activity offered on our platform, you explicitly express your consent to comply with and be bound by this Agreement in its entirety, including our Privacy Policy which forms part of these terms.

Dian4d reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes take effect immediately upon being published on the website. Your continued use of the platform following any changes constitutes acceptance of the updated terms.

To register and use dian4d services, you must meet the following eligibility requirements without exception:

• At least 18 years old at the time of registration and during use of the platform;
• Having full legal capacity to enter into a binding agreement;
• Not an individual appearing on any known prohibition or sanctions list;
• Not representing any individual or entity ineligible to use dian4d services;
• Providing accurate, complete, and up-to-date personal information during the registration process.

Each individual is only permitted one account only on the dian4d platform. Owning more than one account is a serious violation of these terms and may result in the closure of all associated accounts and forfeiture of any funds held within them.

Dian4d reserves the right to request identity verification documents (KYC) at any time, including copies of your identification card, proof of current address, and other relevant documents. Failure to submit the requested documents within the stipulated timeframe may result in your account being temporarily suspended or closed.

Dian4d supports a wide range of popular deposit methods in Malaysia, including DuitNow QR, FPX, TnG eWallet, Boost, GrabPay, and online bank transfers. All deposits are processed instantly and funds will be credited to your account shortly after payment is confirmed.

The terms and conditions related to deposits are as follows:

• Minimum deposit is RM10 per transaction;
• All deposits must be made using a payment method registered under the same dian4d account owner's name;
• Third-party deposits are not accepted and will be returned after deduction of the applicable administrative fee;
• Dian4d does not charge any fees on deposit transactions; however, payment providers may impose their own charges;
• All deposit transactions are final and cannot be reversed once processed.

Dian4d reserves the right to reject or hold any deposit deemed suspicious or potentially involving illegal activity. In such cases, we will contact you to request additional verification before funds are credited.

Players may submit a withdrawal request at any time, subject to the following conditions being fully met:

• The account has completed full KYC verification;
• No active limits or restrictions on the account;
• The funds to be withdrawn are not subject to any outstanding bonus wagering requirements;
• Withdrawals must be made to the same payment method used for the deposit or to a bank account registered in the account owner's name;
• Minimum withdrawal is RM50 per application.

Dian4d processes withdrawal requests within 1 to 24 hours for standard business days. Requests submitted on weekends or public holidays will be processed on the next business day. If a withdrawal requires additional review for security reasons, our team will contact you within 24 hours.

Dian4d offers a variety of bonuses and promotions to new and existing members. All bonuses are subject to the specific terms and conditions stated in each promotional offer. General terms applicable to all dian4d bonuses are as follows:

• Every bonus has its own wagering requirements (rollover) that must be met before a withdrawal is permitted. Rollover requirements will be clearly stated in each promotional offer;
• Welcome bonuses are only available to new members making their first deposit;
• Each player is eligible to claim each promotion once only unless stated otherwise;
• Dian4d reserves the right to withdraw or cancel any bonus if there is evidence of misuse or fraud;
• Claimed bonuses cannot be transferred to another account;
• The validity period for each bonus is as stated in the respective promotion's terms.

Bonus abuse includes but is not limited to: opening multiple accounts to claim bonuses repeatedly, colluding with other players to unfairly meet rollover requirements, or employing betting strategies specifically designed to satisfy bonus conditions without genuine risk. Any detected abuse will result in the cancellation of all bonuses and may lead to account closure.

All games available on the dian4d platform — including casino games, 4D lottery, Bingo, sports betting, and live games — are subject to specific game rules found within each game or its relevant game category.

General terms applicable to all gaming activities on dian4d:

• All game outcomes generated by the audited Random Number Generator (RNG) system are final and indisputable;
• Dian4d reserves the right to void or declare invalid any bets placed during identified technical disruptions or system errors;
• In the event of an internet disconnection during an active game, the game result recorded in our system shall be considered valid;
• Minimum and maximum betting limits for each game are as displayed in the game interface;
• Dian4d reserves the right to limit or adjust betting limits for specific players at our discretion.

For sports betting, all odds are subject to change until the bet is locked. Once a bet is locked and confirmed by the system, the odds will not change regardless of any subsequent market movements.

Use of the dian4d platform is subject to strict prohibitions on the following activities. Violation of any prohibition below may result in immediate account closure, forfeiture of funds, and legal action where applicable:

• Money laundering: Using the dian4d platform to transfer, conceal, or convert proceeds from illegal activities;
• Identity fraud: Registering or using an account with false information or another person's identity without authorization;
• Unauthorized software use: Using bots, automated scripts, third-party software, or any tools designed to exploit the gaming system;
• System manipulation: Any attempt to hack, disrupt, or manipulate the dian4d gaming system, servers, or infrastructure;
• Bonus abuse: Opening multiple accounts or colluding with other players to unfairly exploit bonus offers;
• Account sharing: Allowing others to use your account or using another person's account;
• Access by minors: Allowing or assisting individuals under 18 years of age to access or use the dian4d platform.

Dian4d reserves the right to temporarily suspend or close any user account at any time for reasons including:

• Violation of any terms stated in this document;
• Failure to complete the KYC process within the stipulated period;
• Suspicious activity or activity potentially involving fraud;
• Requests from law enforcement authorities or relevant regulatory bodies;
• Voluntary closure requests from the account owner themselves.

If your account is closed due to a terms violation, any remaining balance may be forfeited depending on the severity of the breach. dian4d will notify you via your registered email of the action taken and the reasons behind it, except in cases involving an active criminal investigation.

Players who wish to voluntarily close their account may contact our customer support team. Any valid remaining balance will be processed for withdrawal after a final review is completed.

Dian4d provides its platform and services on an "as-is" basis. We strive to ensure platform availability and reliability at all times; however, we cannot guarantee that the service will be entirely free from interruptions, errors, or delays.

To the extent permitted by applicable law, dian4d shall not be liable for:

• Any indirect, incidental, or consequential losses arising from the use of or inability to use the platform;
• Losses caused by disruptions to third-party services such as payment providers or game providers;
• Losses arising from technical failures beyond dian4d's reasonable control, including internet outages, natural disasters, or cyberattacks;
• Fair and valid game results generated by a certified RNG system.

Players acknowledge that wagering and online gaming involve a real risk of financial loss. dian4d is not liable for any financial losses incurred by players through legitimate gaming activity on our platform.

Dian4d is deeply committed to responsible gaming principles. We believe entertainment should remain just that — entertainment, not a source of stress or financial hardship. To that end, we provide a range of tools and resources to help players stay in control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits directly from your account panel;
• Loss Limit: Set a maximum loss amount over a specified period to protect your budget;
• Playing Time Limit: Set a maximum session duration for your gaming sessions each day;
• Account Suspension: Take a temporary break from the platform for 24 hours, one week, or one month;
• Self-Exclusion: An option to permanently self-exclude from the platform for those who need it.

If you or someone you know is experiencing gambling-related problems, please do not hesitate to seek help. dian4d encourages any player who feels that gaming is affecting their life to contact our support team or seek relevant professional assistance.

Dian4d reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon the new version being published on the dian4d website.

We will endeavour to notify registered players of any material changes via email or in-account notifications. However, it is your responsibility as a user to review these Terms and Conditions periodically to ensure you are always aware of the latest applicable terms.

Your continued use of the dian4d platform after any amendments are published constitutes your acceptance of the revised terms. If you disagree with the changes made, you should stop using the platform and contact us to close your account.

If you have any questions, concerns, or feedback regarding these Terms and Conditions or any aspect of dian4d's services, our team is always ready to assist you.

You can reach the dian4d customer support team through the following channels, available 24 hours a day, 7 days a week:

• Email: [email protected]
• Live Chat: Available directly on the dian4d website
• Help Center: Refer to the FAQ us for answers to frequently asked questions

We are committed to responding to all enquiries thoroughly and within a reasonable timeframe. Your satisfaction and comfort as a player are our top priority at dian4d.